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Public Tickets

Anfal Issue with Main Button Navigation in Screen Walls   Asli / WordPress Theme   Updated 4 hours ago   1 Most recent comment from Anfal:I want the main button in the Screen Walls section to navigate to a specific part of the same page (a container) instead of a different page. However, when I set a CSS id for the container and link th ... Anfal header   Asli / WordPress Theme   Updated 2 days ago   2 Most recent comment from Artem Semkin:Try to set z-index value of your header container to 500 or greater. stravojohn Full alignment of the textClosed   Rhye / WordPress Theme   Updated 6 days ago   5 Most recent comment from stravojohn:thank you it's working.  delisha1 Rhye Loading PageClosed   Rhye / WordPress Theme (RU)   Updated 6 days ago   2 Most recent comment from Artem Semkin:Hello! You can adjust it from Customizer -> Theme Options -> Preloader panel MarketingB84 portfolio video vs image featuredClosed   Kinsey / WordPress Theme   Updated 1 week ago   3 Most recent comment from MarketingB84:Hello Artem, thank you for your quick feedback.It's perfect, everything is working as expected.Have a nice day! Clay Dealy Demo Data InstallationClosed   Asli / WordPress Theme   Updated 2 weeks ago   2 Most recent comment from Clay Dealy:I solved the issue! marcusnsamuelsson Advanced Custom Fields PROClosed   Rhye / WordPress Theme   Updated December 19, 2024 at 12:02pm   2 Most recent comment from Artem Semkin:Hello. You can simply re-install it from admin panel. Plugin deletion doesn't affect your site data as it stored separately in DB. chutkisartstudio Scrollbar CssClosed   Rubenz / WordPress Theme   Updated December 9, 2024 at 6:46am   4 Most recent comment from Artem Semkin:Hello. I've already provided you with information on how to achieve several things you were asked about using panels of the theme options. For other inquiries like scrollbar customization etc I&# ... Eleonora Page loading problemClosed   Rhye / WordPress Theme   Updated November 11, 2024 at 11:51pm   2 Most recent comment from Artem Semkin:Hello! Please update your theme copy to the latest version. Currently your website is running: Rhye theme 2.9.7  Rhye core plugin 2.6.9 The latest available software versions are: Rhye theme 3.6.4 R ... jokotakahiro Support for defectsClosed   Asli / WordPress Theme   Updated October 28, 2024 at 4:12am   3 Most recent comment from Artem Semkin:I hope the recommended updates have resolved the issue. Should you have more questions or issues with the item, feel free to open a new support ticket. carl-friedemann portfolio slugClosed   Asli / WordPress Theme   Updated October 19, 2024 at 1:44am   2 Most recent comment from carl-friedemann:Nervermind, I found it in the documentation, sorry for that. valeriapanini81 Troubles with layout and sticky functionalityClosed   Rhye / WordPress Theme   Updated October 18, 2024 at 1:05pm   4 Most recent comment from Artem Semkin:Welcome! Should you have more issues or questions related to the theme, please open a new ticket. stimchev Website translationClosed   Rhye / WordPress Theme   Updated October 24, 2024 at 1:00am   3 Most recent comment from Artem Semkin:Should you have more questions or issues with the theme, please open a new ticket. kwast123 Menu, children are not scrollable like parentClosed   Asli / HTML Template   Updated September 29, 2024 at 3:25am   4 Most recent comment from Artem Semkin:it's true that it's not scrollable on desktop for some technical reasons related to inifnite scrolling plugin used in the menu. If you have a lot of items in the submenus you can either reco ... hyuneek trigger burger menuClosed   Asli / WordPress Theme   Updated September 25, 2024 at 3:02am   2 Most recent comment from Artem Semkin:Hello! The plan would be to trigger the `click` handler on the burger opener element. 1. The JS code would look like this: const el = document.querySelector('.js-header__overlay-switcher'); ...