Public Tickets
Eleonora
Page loading problemClosed
Rhye / WordPress Theme
Updated 1 week ago
2
Most recent comment from Artem Semkin:Hello! Please update your theme copy to the latest version. Currently your website is running:
Rhye theme 2.9.7
Rhye core plugin 2.6.9
The latest available software versions are:
Rhye theme 3.6.4
R ...
chutkisartstudio
Scrollbar CssClosed
Rubenz / WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Artem Semkin:Hello!
However, the current setup doesn’t allow me to edit the inner content of each portfolio item, and I’m seeing a message that something is missing. Is there a way to achieve this with the fre ...
jokotakahiro
Support for defectsClosed
Asli / WordPress Theme
Updated 3 weeks ago
3
Most recent comment from Artem Semkin:I hope the recommended updates have resolved the issue. Should you have more questions or issues with the item, feel free to open a new support ticket.
carl-friedemann
portfolio slugClosed
Asli / WordPress Theme
Updated October 19, 2024 at 1:44am
2
Most recent comment from carl-friedemann:Nervermind, I found it in the documentation, sorry for that.
valeriapanini81
Troubles with layout and sticky functionalityClosed
Rhye / WordPress Theme
Updated October 18, 2024 at 1:05pm
4
Most recent comment from Artem Semkin:Welcome! Should you have more issues or questions related to the theme, please open a new ticket.
stimchev
Website translationClosed
Rhye / WordPress Theme
Updated October 24, 2024 at 1:00am
3
Most recent comment from Artem Semkin:Should you have more questions or issues with the theme, please open a new ticket.
kwast123
Menu, children are not scrollable like parentClosed
Asli / HTML Template
Updated September 29, 2024 at 3:25am
4
Most recent comment from Artem Semkin:it's true that it's not scrollable on desktop for some technical reasons related to inifnite scrolling plugin used in the menu. If you have a lot of items in the submenus you can either reco ...
hyuneek
trigger burger menuClosed
Asli / WordPress Theme
Updated September 25, 2024 at 3:02am
2
Most recent comment from Artem Semkin:Hello! The plan would be to trigger the `click` handler on the burger opener element.
1. The JS code would look like this:
const el = document.querySelector('.js-header__overlay-switcher');
...
hyuneek
form loadingClosed
Asli / WordPress Theme
Updated September 21, 2024 at 2:26am
2
Most recent comment from Artem Semkin:You might need to apply a hard refresh solution by excluding the page with your Gravity Form from AJAX transitions. For more details on how to exclude pages from AJAX transitions, you can refer to thi ...
Darla
ACF ProClosed
Rhye / WordPress Theme
Updated September 15, 2024 at 10:42am
2
Most recent comment from Artem Semkin:Hello! ACF Pro is a plugin that comes bundled with the theme to make certain theme-related features to be working. It doesn't come with a license key as in accordance with Envato Bundled Plugins ...
joris
Text and heading colorClosed
Cassio / WordPress Theme
Updated August 23, 2024 at 2:27am
2
Most recent comment from Artem Semkin:Hello! In Cassio theme colors are adjustable via Customizer -> General Style -> Colors panel:These colors are used in pre-defined color themes on Elementor sections as mentioned in this article: htt ...