On my site when I click on a menu item I get a white window (the menu is visible) with the loading wheel loading endlessly. If I reload the page it shows immediately. Doing sponsored social this is a big problem for me and people leave the site after a few seconds. I tried uninstalling plguin to see if it was a conflict but no, it's not that.
@bobcho_balabanov Hello! As I mentioned before I no longer provide support via e-mail. Please open a private ticket under "Kinsey / WordPress Theme" providing your site address and login/password to WordPress panel. I'll check it.
Hi,
On my site when I click on a menu item I get a white window (the menu is visible) with the loading wheel loading endlessly. If I reload the page it shows immediately. Doing sponsored social this is a big problem for me and people leave the site after a few seconds. I tried uninstalling plguin to see if it was a conflict but no, it's not that.
I hope you can help me. Thanks!!!
Attached files: Screenshot 2024-11-11 alle 14.45.50.png
Hello! Please update your theme copy to the latest version. Currently your website is running:
The latest available software versions are:
Here is the instruction on how to update: https://docs.artemsemkin.com/rhye/wp/theme-updates/manual-update.html
After updating to the latest version you'll be able to activate the theme with your purchase code to get automatic updates delivered right into admin panel: https://docs.artemsemkin.com/rhye/wp/theme-updates/automatic-update.html
If you're using an optimization plugin, please flush the cache after update.
Hello,
I have a similar problem.
I have update the website, and all plugins that showed up as updates, and my website is completely frozen and unable to be edited with elementor.
It doesn't allow me to edit any element, and constantly stuck in a loop.
Latest Update for Kinsey, I would greatly appreciate if you can reply to my email.
Attached files: Screenshot 2025-01-28 at 1.34.14 AM.png
@bobcho_balabanov Hello! As I mentioned before I no longer provide support via e-mail. Please open a private ticket under "Kinsey / WordPress Theme" providing your site address and login/password to WordPress panel. I'll check it.